Hello
we are Krow
east

We are based in the heart of Norwich, a city renowned for creativity and storytelling, and has been part of the region’s industry for over 50 years. We are proud of the long-term partnerships we’ve built with clients, some spanning more than three decades. 

Our expertise covers brand strategy, customer experience, campaign creation, social and digital, enabling us to shape strategic, integrated campaigns that are both creative and effective. 

By combining disciplines, we deliver efficient, impactful work informed by insight and crafted with care.

DO OUR
LANGUAGE CHOICES
MAKE AI SOUND MORE HUMAN?

When we describe AI with words like “hallucination” or “prompt,” we risk making it sound more human and more capable than it currently is. Associate Creative Director, Cat Wells, explores why our choice of words matter.

Find out more
Hero 2X

Latest work

Aviva Thumbnail (1)

Aviva Cost of Living Boost

Raising funds to help local causes with rising costs.

Find out more
Tax Assist Thumbnail

Tax + more = a fresh new brand

Helping customers realise it’s not just tax that TaxAssist can assist with.

Find out more
Pizza Hut Thumbnail (1)

A social-first slice of the action

Putting Pizza Hut back at the heart of the conversation – and on more plates.

Find out more

BANKING
ON ADVOCACY

As bank branches close and digital banking becomes the norm, traditional notions of customer loyalty are evolving. Explore how financial services can move on from relying on inertia to fostering genuine advocacy.

FIND OUT MORE
Banking Loyalty Hero

Latest News

Pizza Hut Social New Client Win Tile (1)
24.07.25

From quiet to crave: Pizza Hut’s social comeback

How we used a social-first strategy to turn Pizza Hut into a TikTok favourite

Find out more
Regional Pathways Tile (1)

Why agencies must go regional to secure adland’s future

From Norwich to Belfast, discover how krow is opening doors for the next generation of talent.

Read more
Dtc Fmcg Tile

Does desire beat direct in the world of FMCG?

Create a powerful customer connection by shifting your mindset from direct-to-consumer to desirable-to-consumer.

Read more

Get in touch

To find out more about the way we work.

Contact Jemma Marchant, Deputy Managing Director, krow East

Jemma Marchant